Re: effective way to ask for reader feedback on a help topic

Subject: Re: effective way to ask for reader feedback on a help topic
From: Mike Starr <mike -at- writestarr -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Sun, 25 Mar 2018 13:00:42 -0500

I wonder if the feedback actually goes to someone named Aaron. What happens when Aaron leaves the company? The feedback link needs to be modified for every page Aaron ever created? I'm guessing the link probably resolves to something like "Google Calendar Help Team."

Best Regards,

Mike
--
Mike Starr, Writer
Technical Writer - Online Help Developer - WordPress Websites
Graphic Designer - Desktop Publisher - Custom Microsoft Word templates
(262) 694-1028 - mike -at- writestarr -dot- com - http://www.writestarr.com

On Sun, Mar 25, 2018 at 04:44 Erika Yanovich <ERIKA_y -at- rad -dot- com> wrote:

Was looking for help on a feature of Google Calendar. At the end of the page, I saw the following:
"Aaron is a Search expert and author of this help page. Leave him feedback
below about the page.", next to his avatar.

Tech writers now have a face! IMHO pretty neat and encourages users to
send feedback.

Do you guys use this technique in your online documentation?

Erika
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

References:
effective way to ask for reader feedback on a help topic: From: Erika Yanovich
Re: effective way to ask for reader feedback on a help topic: From: Tony Chung

Previous by Author: Re: Creating Technical Documents in Word
Next by Author: Re: "layouting," ugh.
Previous by Thread: Re: effective way to ask for reader feedback on a help topic
Next by Thread: Re: effective way to ask for reader feedback on a help topic


What this post helpful? Share it with friends and colleagues:


Sponsored Ads