TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
effective way to ask for reader feedback on a help topic
Subject:effective way to ask for reader feedback on a help topic From:Erika Yanovich <ERIKA_y -at- rad -dot- com> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Sun, 25 Mar 2018 11:44:07 +0000
Was looking for help on a feature of Google Calendar. At the end of the page, I saw the following:
"Aaron is a Search expert and author of this help page. Leave him feedback below about the page.", next to his avatar.
Tech writers now have a face! IMHO pretty neat and encourages users to send feedback.
Do you guys use this technique in your online documentation?
Erika
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com
