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Re: Word (2007 and 2000) image not displaying in a file
Subject:Re: Word (2007 and 2000) image not displaying in a file From:"Gene Kim-Eng" <techwr -at- genek -dot- com> To:"Victoria Wroblewski" <victoria -dot- wroblewski -at- eagletest -dot- com>, "Techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 2 Oct 2008 13:11:11 -0700
Are you sure the disappearing picture was not inserted
as a "link to file" picture? Does this problem occur only
at the one customer's site, or on other computers that
are not connected to your network?
Gene Kim-Eng
----- Original Message -----
From: "Victoria Wroblewski" <victoria -dot- wroblewski -at- eagletest -dot- com>
> Word is not my primary tool and this one has me a bit stumped.
>
> We've got a document/proposal that we have been sending back and forth
> between our company and a customer. It includes two image files.
> When
> anyone here opens the document, the images display fine. The original
> images were in a specific directory on our severs, but even people who
> do not have permissions to access those folders can see the images
> fine.
>
> Originally, one was added to the file from a bitmap format, the other
> (the problem one) was a GIF. Converted that to a bitmap and again,
> everything seemed to be working fine on our end, but the customer
> still
> could not see the image when they opened the file.
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