Re: Word (2007 and 2000) image not displaying in a file

Subject: Re: Word (2007 and 2000) image not displaying in a file
From: "Chris Morton" <salt -dot- morton -at- gmail -dot- com>
To: "Victoria Wroblewski" <victoria -dot- wroblewski -at- eagletest -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 2 Oct 2008 12:59:46 -0700

I ran into this on my last project, whereby the team leader had "issues" (in
many more ways than one!).

Converting the images to *EMF* (enhanced metafile) solved the problem in
that instance.

And as the Doors sang, *"...oh, don't ask why..."*

> Chris


On Thu, Oct 2, 2008 at 12:39 PM, Victoria Wroblewski <
victoria -dot- wroblewski -at- eagletest -dot- com> wrote:

> Word is not my primary tool and this one has me a bit stumped.
>
>
>
> We've got a document/proposal that we have been sending back and forth
> between our company and a customer. It includes two image files. When
> anyone here opens the document, the images display fine. The original
> images were in a specific directory on our severs, but even people who
> do not have permissions to access those folders can see the images fine.
>
>
>
> Originally, one was added to the file from a bitmap format, the other
> (the problem one) was a GIF. Converted that to a bitmap and again,
> everything seemed to be working fine on our end, but the customer still
> could not see the image when they opened the file.
>
>
>
> The company-wide tool is Word 2007. Last time I had my hands on the
> file, I replaced the image using Word 2000 thinking there might be
> something specific to Word 2007 that was causing the problem, but no
> dice.
>
>
>
> Anyone have any idea why one bitmap displays correctly and the other
> does not? Don't know what version of Word the customer is running (a
> project manager has been the one doing most of the edits to the file and
> sending it to the customer). Why I'd love to just make a PDF of it and
> call it a day, we need to provide the file in Word.
>
>
>
> Thanks,
>
>
>
> - Victoria
>
>
>
>
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References:
Word (2007 and 2000) image not displaying in a file: From: Victoria Wroblewski

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