TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Help Needed: Designing Trouble-Shooting Guides From:Tom Johnson <johnsont -at- FREEWAY -dot- NET> Date:Wed, 4 Mar 1998 07:53:18 -0500
Hello Everyone,
Does anyone know of a good information source on how to design
trouble-shooting guides (online or paper)? I've checked the techwr-l
archives and found a thread on how to hyphenate or not hyphenate
trouble-shooting. That was about it. I checked Amazon.com and couldn't
find any books with "trouble-shooting" as the subject.
I will appreciate any ideas or methods you can send my way. Has anyone
taken a distance learning class on the subject? I'm hoping to make it to
Anaheim in May where there is at least one session on the topic, but I'd
like to learn as much as I can before then.
Thank you for your help.
--
Tom Johnson
Technical Writer
Elk Rapids Engineering - A Division of Star Cutter Company
business mailto:johnsont -at- starcutter -dot- com
personal mailto:tjohnson -at- grandtraverse -dot- com
- - - - - - - - - - - - - - - - - - - - - - -
My opinions are still my own.
