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I've gotten good support from Adobe, also. User-to-user forums seem less
than they once were, though.
On Wed, Nov 11, 2015 at 3:18 PM, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:
> I've gotten useful help from Adobe phone support. Sometimes they've
> had fixes, other times they identified my problem as a known bug,
> other times they logged a bug based on my report.
>
> Which versions of FrameMaker and Windows?
>
> Have you restarted your system?
>
> Did you try resetting FrameMaker to its defaults?
>
>http://helpx.adobe.com/framemaker/kb/troubleshoot-system-errors-freezes-framemaker.html
>
> On Wed, Nov 11, 2015 at 10:44 AM, Nancy Allison <maker -at- verizon -dot- net> wrote:
> > Yes to all. But I have never heard a good word about Adobe customer
> > support. I think I'll just keep digging.
>
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