RE: Show what I'm doing, show what you're doing

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

Regarding your summary of my statements, no, I don't see 
any "allowing.... to let another person control an application 
on your PC in an application like Go To Meeting."  As far as I 
know, all anybody can do is allow you to become the meeting 
presenter for a time, which makes your desktop visible to 
the other attendees, but does not let anyone else actually 
do anything to/on your desktop. 

I'm not familiar with WebEx - didn't realize it could allow 
complete takeover like that.

That, and other apps that do allow control (like the ones used by IT 
Help Desks to take over from fumbling (L)users to remotely 
repair and configure company PCs) are generally not what 
I'd want. 

I would just occasionally want Rob or Ahmed in Belcamp, MD  
to be able to watch my desktop over my shoulder - here in 
Ottawa, ON, Canada - while I [attempt to] go through an 
operation with some new product or feature, and they 
either offer suggestions, or take notes... or just snicker a lot. 

GoToMeeting and similar services work fine, but they do run 
all our info through an external service that we have to trust. 
Remote Desktop has different limitations, unless there's a 
multi-connection version...   I really like how fast and smooth 
NoMachine is, compared with RD, but it's not for connecting 
to other Windows sessions (I use it to connect to my Linux 
boxen), and it also doesn't do two or three views into one session. 

Actually, what has happened a couple of times is that I've used 
GTM to let some remote people watch while I jumped around 
among a !m session on my desktop, one or two RD sessions, a 
couple of SSH sessions, and a couple of local command-line 
console sessions... all on my desktop.  It isn't totally ideal  
when I normally spread all that mess over two 20-some-inch 
screens, while they get to watch it all on a single screen.

> -----Original Message-----
> From: Margaret Cekis [mailto:Margaret -dot- Cekis -at- comcast -dot- net]
> Sent: November-16-12 1:08 PM
> To: McLauchlan, Kevin; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Show what I'm doing, show what you're doing
> 
> Kevin McLauchlan asked about security concerns when allowing a co-
> worker, or
> several persons in a web meeting to see your desktop or an
> application, or
> to let another person control an application on your PC in an
> application
> like Go To Meeting.
> ______________________________________
> My employer uses WebEx. There is a corporate WebEx account, and
> anyone who
> has a good reason can call the WebEx number, request and register a
> session,
> and invite other participants. When I've needed access to a new
> version of
> software being developed, one of the developers would set up a
> WebEx session
> with me, then take over my PC, verify that I had the requisite support
> software (such as SQL or Dot. Net), check the settings, then install the
> test or demo version of the software that I would be writing a manual
> for.
> Unless you specifically choose to record a session, it will not be saved.
> It
> was the company's standard practice (the developers are in another
> state)
> and I never thought about the security issues.
> 
> Like anything else, I think there is a potential for abuse, but if the
> company subscribes to a reputable service, is billed for its usage, and
> audits the billing records, someone should review the usage and spot
> any
> questionable or unauthorized sessions. I don't know if there are any
> similar
> applications that allow only for one-on-one interactions.
> Margaret Cekis, Johns Creek GA
> 

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