designing software tutorials

["V. Camgros" <camgros -at- mindspring -dot- com>]

Hello colleagues,

I seldom post on this list, though I read your discussion with interest and often respond to individuals when I think I might have a contribution. Now I am faced with an opportunity and would like your opinions on how to best respond to it. 

I work for a small startup that makes Java developer tools. We've recently re-designed the product and now my management wants new product tutorials developed to match.

I know that the new tutorials must be modular, written to answer the needs of the specific target audiences, and easy to understand. Beyond that, the field is so completely wide open that it feels like my mind might explode.

And so my question to you: How would you go about planning this redesign? What books, web sites, blogs, whathaveyou are essential to informing your efforts when attempting to train your uses to be successful with your products.

My thanks in advance for any and all advice. I will attempt a summary post if it seems warranted.

Regards,
Vickie


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.