FOLLOW-UP: Free/open source knowledge base system

Subject: FOLLOW-UP: Free/open source knowledge base system
From: "Darren Barefoot" <darren -dot- barefoot -at- capeclear -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 17 Oct 2002 10:35:41 +0100


Hi,

About three months ago I posted the question below regarding a free/open
source knowledge base system. I received several replies recommending
content management systems like PostNuke or Zope, editable Web sites
like Wiki or Twiki, forum systems, and a couple of for-sale products.
Ultimately, I'm afraid, none of these were quite right for us. They were
either too robust, too complex, didn't support easy customization, or
cost too much.

Ultimately, we installed and played around with two systems: FAQ-O-Matic
(http://faqomatic.sourceforge.net/) and the charmingly-named FAQ-U (from
http://codegrunt.com/). They both were customizable, easy-to-use and
provided exactly the right level of technology. That is, they weren't
massive site-wide solutions, but they got the job done.

FAQ-O-Matic is developed in Perl, while FAQ-U is developed with SQL and
PHP. We're much more comfortable with the latter (particularly with the
very graceful phpMyAdmin - http://phpwizard.net/projects/phpMyAdmin/),
so we built our prototype with that.

We've only got a couple of questions in it for testing purposes, but you
can have a look at the prototype here:
http://www.capescience.com/kb-new1/faq.php?num=2&f_id=2. Thanks. DB.

> -----Original Message-----
> From: Darren Barefoot [mailto:darren -dot- barefoot -at- capeclear -dot- com]
> Sent: 01 July 2002 14:25
> To: 'TECHWR-L'
> Subject: Free/open source knowledge base system
>
>
> Hi,
> We're looking for a light-weight knowledge base system. I've
> had a look through the archives, and found several
> recommendations for systems, but all of them are of the
> pay-money-for-them variety. We're hoping to get something for
> nothing, so to speak.
>
> We're basically looking for something with a Web interface
> that enables you to create, modify and delete knowledge base
> entries, and then publish them on the Web. It'd be cool if
> the publishing occurred automagically, but not critical.
> We're not picky about the back-end: MySQL, XML, whatever.
> And, of course, the simpler it is to use, the better. Any and
> all suggestions welcome. Thanks. DB.
>



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