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Subject:Re: Guidelines for process-oriented help From:Vinoth Jagannathan <jvinoth_78 -at- yahoo -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 16 Oct 2002 20:07:42 -0700 (PDT)
You might have got confused about the difference between 'Process
oriented' and 'Procedure oriented'. That was a typo. Sorry for the
confusion.
I intended to say 'Product oriented' and typed it as 'Process
oriented'. Pleaes read the CORRECT question below. Thank you!!
vinoth
>
> Hi,
> are there any design guidelines for designing the CONTENT of a
> "Horizontal manual" or a "Process oriented help system" (as opposed
> to
> a procedure oriented or user centered help system)?
> I'm planning to develop two types of online help, 1. based on
> minimalist approach and 2. based on systems approach (the
> conventional
> comprehensive help that describes all aspects of the system). I need
> some guidelines to design the help system using the 'systems
> approach'.
> Thank you!!!
>
> Vinoth
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