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Subject:Re: RoboHelp: to upgrade, or stand pat? From:"Bergen, Jane" <janeb -at- ANSWERSOFT -dot- COM> Date:Tue, 18 Aug 1998 15:15:47 -0500
Janet, the autonumbering bug you mentioned is NOT a problem associated
with RoboHelp. It's actually a well-known and much-discussed Word 97
bug. We talk about it quite often on the Word-PC and WinHelp lists.
There are, in addition to Microsoft's web site, several other sites with
possible workarounds. I'm sorry I don't have those URL references handy,
but maybe someone else will send you some. I do know one, though:
I think even the Blue Sky site may have some references to this problem.
RoboHelp 6.0 is actually a very stable product, especially compared to
v. 5.0....for which they issued a patch almost immediately due to the
slew of complaints. *Most* all the problems are WORD problems, not
RoboHelp.
Hope this helps,
Jane
Jane Bergen, Technical Writer
AnswerSoft, Inc.
Richardson, TX (972)997-8355
> -----Original Message-----
> From: Janet Ring [mailto:janet -at- LIVEPICTURE -dot- COM]
> Sent: Tuesday, August 18, 1998 2:47 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: RoboHelp: to upgrade, or stand pat?
>
>
> George,
>
> In my experience RoboHelp 5 does not work with MS Word 97,
> but only with MS
> Word 95.
> We recently upgraded to RoboHelp 6 and found a major
> incompatibility with
> MS Word 97. Numbered lists will not align correctly,
