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Subject:Re: RoboHelp: to upgrade, or stand pat? From:David Knopf <david -at- KNOPF -dot- COM> Date:Tue, 18 Aug 1998 13:18:05 -0700
Just want to clarify a few points here ...
Janet Ring wrote:
| In my experience RoboHelp 5 does not work with MS Word 97, but
| only with MS
| Word 95.
| We recently upgraded to RoboHelp 6 and found a major incompatibility with
| MS Word 97. Numbered lists will not align correctly, occasionally
| revert to
| the number 1 for all steps, and you have to format each numbered list to
| restart at 1 (otherwise, continuous numbering takes over throughout the
| document).
Actually, RoboHELP 5, 5.5, and 6 all work quite well with Word 97, as well
as with Word 95. The problems you experienced with numbered lists result
from bugs in Word 97 that have been acknowledged by Microsoft and that
affect all Word-based authoring tools, not only RoboHELP, and in fact also
occur when using Word 97 without an authoring tool. I have posted a
workaround to the autonumbering problem in the "Tip of the Month" section of
our Web site (http://www.knopf.com).
| Good luck. I'm interested in hearing others' experience with this RoboHelp
| 6 upgrade. Personally, I think the incompatibility should have been fixed
| between RoboHelp 6 and Word 97 before RoboHelp 6 was released. We were not
| happy that we paid for the upgrade and found such a big problem.
Again, the problemsyou experienced result from a bug in Word 97, not
something that could have been fixed in RoboHELP before version 6 was
released.
