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One of the web site that Geoff Hart refers to is: http://www.cet.fsu.edu
There are several papers available on the subject of performance-centered
systems.
Nancy Burns
nburns -at- breault -dot- com
----------
> From: geoff-h -at- MTL -dot- FERIC -dot- CA
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Effective software
> Date: Tuesday, September 16, 1997 10:19 AM
>
> Mike Donoghue wondered about sources of information on how
> effective software improves user performance. Mike, check
> out the recent issue of _Intercom_ for an excellent
> overview (Craig Marion, "What is performance-centered
> design", Intercom, Aug./Sept. 1997, p. 9-13). You can also
> look for books by Gloria Gery, who pioneered the field. Try
> a web search on "electronic performance support systems" or
> "performance centered design" and see what turns up.
>
> --Geoff Hart @8^{)} geoff-h -at- mtl -dot- feric -dot- ca
> Disclaimer: Speaking for myself, not FERIC.
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