[Author Prev][Author Next][Thread Prev][Thread Next]
[Author Index (this month)][Thread Index (this month)][Top of Archive]

value of good technical writing

Subject: value of good technical writing
From: Joanne Greene <joanne -dot- greene -at- JACOBUS -dot- COM>
Date: Mon, 28 Apr 1997 13:54:49 -0400

One advantage of good documentation can be a change in the types of calls
and amount of calls received by the people doing telephone support.

when it was in Washington DC, the annual STC conference, had a session on
how to measure and demonstrate this impact to mangement.

..............................................................................

Joanne Greene
Jacobus Technology, Inc. ...developers of JSpace
URL: http://www.jacobus.com

voice: 301-926-0802 fax: 301-926-2313
email: joanne -dot- greene -at- jacobus -dot- com

..............................................................................

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html

Previous by Author: Re: Trademarks for Other Companies' Products
Next by Author: Washington DC area
Previous by Thread: Re: Request for new thread (was Re: Salutations!)
Next by Thread: Re: value of good technical writing

[Top of Archive] | [Author Index (this month)] | [Thread Index (this month)]

What this post helpful? Share it with friends and colleagues:

Sponsored Ads