TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
So, what you are saying is that the designers and developers of the software have stopped short of making an excellent UI, and you-and-your gang are now tasked with bridging the gap by documenting?
Gosh. That _never_ happens around here.... :-)
My experience is that I don't get anywhere near making a good, useful illustration or visual metaphor (not the same, I know, but related) until I have solidified and refined my conceptual and instructional text.
Although... y'know... much like trying to fit a bunch of somehow-related objects and interactions into a table, or into a sensible flow-chart, the exercise of trying can often lead to "aha!" moments that help to refine the text. And, the visual metaphor for THAT could be something showing give-and-take, or it could be a depiction of "circling the drain". Ahem.
-----Original Message-----
From: Lois Patterson
Sent: August-06-14 1:39 PM
To: techwr-l
Subject: Re: Software documentation that uses effective visual metaphors?
Of course simply explaining the product never, ever occurred to me :).
The reason I am asking is that we are documenting highly complex software that is not intuitively obvious, at least at first. A team member has developed some graphics that represent a visual metaphor to explain some of the inner workings, and I was trying to find examples of other software packages that have done the same.
Lois
On Wed, Aug 6, 2014 at 7:20 AM, Lynne Wright <Lynne -dot- Wright -at- tiburoninc -dot- com>
wrote:
>
> By "visual" metaphor, do you mean a graphic? Or a written metaphor
> that evokes a visual image?
>
> And why would you use a metaphor to describe what a product does...
> why wouldn't you just ... um... explain what it does?
>
>
>
> -----Original Message-----
> From: techwr-l-bounces+lynne -dot- wright=tiburoninc -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+lynne -dot- wright=tiburoninc -dot- com -at- lists -dot- techwr-l -dot- co
> m]
> On Behalf Of Lois Patterson
> Sent: August-05-14 8:16 PM
> To: techwr-l
> Subject: Software documentation that uses effective visual metaphors?
>
> Does anyone know of software documentation that uses effective visual
> metaphors to describe the processes that the software performs?
> Clearly, lots of software documentation is visually attractive. But I
> am looking specifically for visual metaphors and analogies.
>
>
> Lois
The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Read about how Georgia System Operation Corporation improved teamwork, communication, and efficiency using Doc-To-Help | http://bit.ly/1lRPd2l