Re: State of the Technical Writing Field

[Tony Chung <tonyc -at- tonychung -dot- ca>]

And we will always need to help translate jargon or in-house engineer
speak into commonly understood language, arrange the use of
appropriate information topic types, and supply enough similar terms
to aid user search.

A lot of manuals and help systems don't perform that last task very
well. There is lots of room for improvement.

Personally, I like being involved at the design phase of a product. I
think like a user, asking the tough question: so how will the X
feature meet my business goals, and how do I use it?

-T
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