Re: Manual Project

Subject: Re: Manual Project
From: "WongWord -at- gmail -dot- com" <wongword -at- gmail -dot- com>
To: "Peter Neilson" <neilson -at- windstream -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 13 Oct 2010 12:25:18 +1100

If it is Method 1 ie purely academic, then have a look online at a business that is in the same industry so that you have a feel for:
* the language and problems of that industry and
* its customer service issues that you must consider.

Irene Wong

From: "Peter Neilson" <neilson -at- windstream -dot- net>
Sent: Wednesday, October 13, 2010 12:11 PM
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: Re: Manual Project

> Method 1. If the project's purpose is solely academic, then you should
> feel free to invent any missing information.
> Method 2. If the client has actually been persuaded to part with money
> for your work, you should focus on the ROI of each answer the client
> might give you, and I mean the ROI as seen from his perspective. In
> other words, what use can he make of each tiny part of your manual? How
> much money will it make him? If the whole thing will merely sit on a
> workbench holding up the things piled on top of it, see Method 1, and do
> not charge the poor guy a single penny.
> Method 3. If the client agreed to help you in a moment of
> soft-heartedness, like perhaps he's your uncle, but truly lacks the time
> and interest to devote to the project, see Method 1. The business has
> persisted for 40 years without the manual.

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Manual Project: From: schmittl
Re: Manual Project: From: Peter Neilson

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