Windows 7 Screenshots

Subject: Windows 7 Screenshots
From: Technical Writer <tekwrytr -at- hotmail -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 3 Oct 2010 01:38:20 -0400

Has anyone used Captivate 4 to take Windows 7 desktop screen captures, and, if so, how do you do it? We have to use Captivate 4 because the fonts used in the project templates cannot be replicated in Captivate 5. Unfortunately, we also have to do many Windows 7 desktop screen captures. Captivate 4 works tolerably well for screen captures of applications, but completely bonks on the Windows 7 desktop.

"Bonks" means Captivate starts recording, and cannot be stopped without re-booting. Closing the app does no good--a re-boot is required to stop the recording session, which means that everything recorded is lost. Has anyone encountered this problem, and developed a solution?

Adobe is not particularly helpful, dismissing the problem as something that should be expected because Captivate 4 was developed before Windows 7. We have to use that combination. Any solutions or helpful suggestions would be very much appreciated.
Instructional Design - Educational Technology - Information Architecture
Technical Documentation - Enterprise Websites - Online Content
Specializing in Adobe Captivate - Adobe Flash - and Adobe RoboHelp tutorials


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