Re: Resolved: Technical communicators can create information

[John Posada <jposada99 -at- gmail -dot- com>]

Neither...as we write content for the various telephone support
agents, we report to Customer Service (actualy, its official name is
"Customer Care".)

On Sun, Jun 20, 2010 at 10:07 PM, Bill Swallow <techcommdood -at- gmail -dot- com> wrote:
>> With that out of the way, I'd like to see a show of hands for how many
>> technical communication departments are managed by Marketing, and how
>> many by Engineering/Development. I think the opine level of
>> information products varies depending on who calls the shots. IMO.
-- 
John Posada
Senior Technical Writer
NYMetro STC President (until 6/22)
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