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The caveat regarding "multiple authors" is a big clue here. A contractor
might *think* s/he's the sole author for a deliverable -- but if the
customer wants to revise it in the future, then the contractor's only
one of multiple authors.
With a PDF file, the tool and the deliverable can be separate entities;
in that case, InDesign and FM are great. When the deliverable has to be
editable in the future by the recipient, the contractor's probably stuck
with a commonly known tool -- i.e., MS Office.
> -----Original Message-----
> From: Donna McManus
> Sent: Monday, May 17, 2010 12:16 PM
> To: Pinkham, Jim
> Cc: Dan Goldstein; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: InDesign versus FrameMaker (versus Word)
>
> Again, the answer is "it depends." I do believe it will vary
> from agency to agency. I believe others may have another
> situation, so there is no "one size fits all" answer to this.
>
> Deliverables for me to the military can be Word, PDF, or
> occasionally Excel or PowerPoint.
>
> However, for product internally it can be done any way (I
> work for a contractor, and have several times prior to this
> job for military contractors or directly for the state of Ohio).
>
> In these instances, I may have multiple authors. So in this
> capacity, I am primarily editor and coordinator/project
> manager. This requires compatibility, and there would be no
> way I could get an international team all to use anything
> other than Word. The training and purchase costs would be prohibitive.
>
> If I produce documentation for product that goes to multiple
> customers/clients, I typically use Robo and generate to
> either HTML or PDF. I can likewise produce in FrameMaker to
> produce PDF/print. But in these instances, I am the only author.
>
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