Re: A PDF Instructions question

[Steven Gaghan <sgaghan12 -at- gmail -dot- com>]

I would put it in the same place that they were going to enter the
instructions on how to print.

On Wed, Dec 23, 2009 at 2:51 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:

> But where would you put such a note that users will see it? Typical
> PDF usage, somebody opens the file and searches for a keyword, or
> drills down the TOC. If the PDF is on a Web site, they may go straight
> to a page in the middle of the document.
>
> You could put it in an "about this document" topic, but how likely is
> it that a user would look there when encountering a printing problem?
>
> On Wed, Dec 23, 2009 at 11:48 AM, Steven Gaghan <sgaghan12 -at- gmail -dot- com>
> wrote:
> > The other option is to put a note in about ensuring that "Shrink to
> > Printable Area is selected when printing the page" and then referring the
> > user to the Adobe Reader help file. That way you shouldn't run into the
> > issue Robert mentioned.
> >
> > Steve
> >
> > On Wed, Dec 23, 2009 at 2:41 PM, Robert Lauriston <robert -at- lauriston -dot- com>
> > wrote:
> >>
> >> Seems like people have been doing fine without it, and any specific
> >> instructions might end up wrong if Adobe changes the Acrobat Reader
> >> UI.
> >>
> >> In 2001, when some people weren't familiar with PDFs and Acrobat
> >> Reader's browser integration was problematic, I put some tips on the
> >> first page, but that looks really dated now.
> >>
> >> On Wed, Dec 23, 2009 at 11:22 AM, Deborah Hemstreet
> >> <dvora -at- tech-challenged -dot- com> wrote:
> >> > Hi All,
> >> >
> >> > As you know, margins can be cut off from the bottom of a document,
> >> > depending
> >> > on the printers people use. For example, on my printer, 0.6" bottom
> >> > margin
> >> > is fine, but on my client's printer, the footer is cut off.
> >> >
> >> > In the PDF, there is plenty of physical space. I advised my client
> that
> >> > when
> >> > he prints the PDF, to make sure Shrink to Printable Area is selected
> >> > when
> >> > printing the page, and it will come out fine.
> >> >
> >> > Question: He is wondering if we need to give the users instructions in
> >> > the
> >> > MANUAL for printing the PDF.
> >> >
> >> > I have never done this before. I've printed tons of PDFs and never had
> a
> >> > question come back to our service groups (when I worked for a company)
> >> > about
> >> > the footer NOT printing...
> >> >
> >> > What do you think?
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