TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: in search for better tools From:beelia <beelia -at- gmail -dot- com> To:Robert Lauriston <robert -at- lauriston -dot- com> Date:Fri, 11 Dec 2009 13:54:08 -0800
Is it dead yet?
On Fri, Dec 11, 2009 at 12:20 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:
> Thanks, that makes MadCap's policy clear and explains the lack of an
> opt-in.
>
> I suggest you add the tip about creating an opt-in in the installer to
> the Flare online help.
>
> On Fri, Dec 11, 2009 at 12:01 PM, Mike Hamilton
> <mhamilton -at- madcapsoftware -dot- com> wrote:
> > OK, last post on this issue. However, if anyone wants to continue offline
> then please send me direct at mhamilton at madcapsoftware dot com. If you
> want, I will even give you my direct cell number so you can call and yell at
> me if you so desire.
> >
> > Mike Hamilton's post does not show that we don't understand the issue. It
> shows that we do understand the issue and it is not an actual issue, but an
> issue of perception and splitting hairs. As such it has been duly noted, and
> scheduled as a feature request, but of the B category, not the A category.
> >
> > We simply make tools. Single sourcing tools. If a team wants to implement
> report tracking via .chm file, but they have concerns, then by all means,
> use the single-source publishing capabilities and generate two .chm files,
> one with and one without. Then create an installer that politely asks which
> one the user would like to install. As to adding an opt-out to a .chm file,
> the format is locked down by Microsoft so the only way to do such a thing
> would be to add a new .dll file that would have to be installed with the
> .chm file and registered on the machine. That would be a HUGE amount of
> overhead for something that would be much easier to do via the installer
> option I mentioned above. Or, the only way to do it without a .dll would be
> to add an opt-out to every single topic - not realistic at all.
> >
> > So, in the end, an opt-in is absolutely doable, via the installer. The
> installer that will be written/created by the very same people that want to
> use the reporting feature. If they have the resources to install and
> implement servers and server software and are already writing an installer
> for their application, then this should be child's play.
> >
> > Again, my last post on this issue. This functionality is completely
> anonymous, has been vetted via legal counsel, similar functionality is in
> use by many companies worldwide (any idea how much data Google collects on
> you daily?), and can be set up with opt-in/opt-out options. I will not be
> baited, lured, cajoled, or enticed to post again, but anyone that feels I or
> MadCap Software are not doing our job because we have not shut down the
> entire company over this perceived injustice, then please contact me direct
> via the methods in the opening paragraph and I will give you as much time
> and attention as you need.
> >
> > Mike Hamilton
> > V.P. Product Management
> > MadCap Software
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Are you looking for one documentation tool that does it all? Author,
> build, test, and publish your Help files with just one easy-to-use tool.
> Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
>http://www.doctohelp.com/
>
> Help & Manual 5: The all-in-one help authoring tool. True single- sourcing
> --
> generate 8 different formats and as many different versions as you need
> from just one project. Fast and intuitive. http://www.helpandmanual.com/
>
> ---
> You are currently subscribed to TECHWR-L as beelia -at- pacbell -dot- net -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit
>http://lists.techwr-l.com/mailman/options/techwr-l/beelia%40pacbell.net
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwr-l.com/ for more resources and info.
>
> Please move off-topic discussions to the Chat list, at:
>http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
>
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at: http://www.doctohelp.com/
Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
