Re: in search for better tools

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

I don't know if my perception of the issue is the same as Robert's, but if I 
install a program on my computer that I don't expect to be accessing the net and 
the first time I launch it or use a particular feature (such as help) my 
firewall pops up a notice that it's trying to access, I'm likely to hit the 
button to block it.  There goes any data that the person who programmed it to 
send data was hoping to get, regardless of whether it's individual or 
aggregated, the mere attempt to access without asking is what will trigger my 
response.  And if I'm in a particularly paranoid or grumpy mood the day that 
happens, I may even hit the button that tells my firewall to phone home to its 
maker and report the program that tried to access without asking me for 
permission as malware, then remove it.  If the program is trialware, there goes 
a sale, and I don't know how many reports like this a program has to trigger 
before it goes on the firewall maker's list of PUPs.

Both of these outcomes could be avoided if the bleeping program just told me on 
install that its help was going to send data back to its maker and let me click 
a button that said "ok, go ahead," or "no way."  I suppose everyone who produces 
software just has to decide how much of an issue this is for them.

Gene Kim-Eng


----- Original Message ----- 
From: "Sharon Burton" <sharon -at- anthrobytes -dot- com>


> Perhaps we are not understanding because you're not clearly explaining what
> your issues are? Sometimes something that's really clear in my head doesn't
> get explained outside my head very well.
>
>>From what I understand from you, you think the issue is that a Flare created
> help system can enabled so that if and only if there is a Feedback server
> configured, the Flare created help can report blinded aggregate activity?
>
> Am I understanding you correctly?

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