Re: MadCap Nightmare
Actually, I was brought up with the idea that the customer is always right,
even if he's wrong.
Were you also brought up to believe in Santa? Did you later modify
your belief based on a better handle on a wider reality? I don't mean
to be snarky, however, that's not a very helpful aphorism in this
case, where the customer hasn't apparently contacted the vendor.
All that misses my primary point--how would you respond if someone had
a complaint about something you had developed but didn't approach you
directly, instead posting the problem anonymously to a large
professional community?
--
John Cook
Technical Writer / Help Author
john dot cook at gmail dot com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
WebWorks ePublisher Pro for Word features support for every major Help format plus PDF, HTML and more. Flexible, precise, and efficient content delivery. Try it today! http://www.webworks.com/techwr-l
Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at http://www.DocToHelp.com/TechwrlList
---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-
To unsubscribe send a blank email to techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com
To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.
Follow-Ups:
- RE: MadCap Nightmare, Donald H. White
References:
Re: MadCap Nightmare: From: John Cook
RE: MadCap Nightmare: From: Donald H. White
Previous by Author:
Re: MadCap Nightmare
Next by Author:
Re: MadCap Nightmare
Previous by Thread:
RE: MadCap Nightmare
Next by Thread:
RE: MadCap Nightmare
Search our Technical Writing Archives & Magazine
Visit TechWhirl's Other Sites
Sponsored Ads