Re: Online Help

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

When I was first hired as a tech writer, the company maintained
a staff of desktop publishers, illustrators and editors.  I spent
nearly all of my time researching and testing product, then banged 
out quick, unformatted drafts in MS Word and sent them and the 
original screencap files to the DTP group.  My source material came 
back to me formatted, illustrated and copy-edited, and alll I had to 
do was verify that the technical content was still accurate, update
as needed and then release.  

Today almost all tech writers are tools people as well as content 
people (and judging from the balance of questions on this and 
other tech writing forums I read, I'd say an awful lot of us are
actually tools first and content second).  In my view, the quality 
of techwriter life and of most product documents have both
suffered for the change.

Gene Kim-Eng


----- Original Message ----- 
From: "John Posada" <jposada01 -at- yahoo -dot- com>