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For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
My firm has a set of standard products which of course have complete manuals.
Additionally, we do quite a lot of projects with customised hardware and software, which also get
documented.
How do you handle this situation? Do you provide an extra document that includes additions and
specifies the deletions? Do you customise the whole documentation including all additions, changes
and deletions? Or do you have any other suggestions?
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