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Subject:Re: A technique to get on development's good side From:"Gene Kim-Eng" <techwr -at- genek -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 12 May 2005 12:30:33 -0700
They key to making this work is to make the service aspect is an
offical part of your job, i.e., through objectives, and to establish
an advertised process by which people request assistance. You want
helping others to be part of what your management values you for,
not a distraction from what they think your "real job" is.
She, however, made a very good point - that there can be a fine line between
appreciation and abuse, in that lots of little unofficial requests for quick
edits, PDFs, help with Word, etc., etc., can really have a negative impact
on
your schedule and you can't, or maybe shouldn't, accept such requests (at
least not on a regular basis). Food for thought.
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