Re: Seeking counsel - yet another difficult work situation (very long!)

["Sherry Michaels" <sherry -dot- michaels -at- docntrain -dot- com>]

Gene stated: <<I think it is is important to distinguish between
"aggresssive"
pursuit of one's goals and objectives (substitute "tenacious,"
"determined," etc.) and "aggression" in one's behavior toward others
("obnoxious," "abusive," etc.).  

Perhaps the problems some people cause or experience in their work result
from the inability to make that distinction.>>

Good point! Actually, it isn't distinguishing between the terms doesn't seem
to be the issue. In my observation, the issue seems to be how one acts on
the distinctions. I've observed varying levels of intensity in people which
give misleading communication cues to our audiences. 

Less intense people appear passive (or not assertive), while more intense
people who mean to be merely assertive appear aggressive. I think we have to
understand our individual styles and either up the levels in intensity or
lower them, depending. 

None of this is easy!

Sherry
Sherry Michaels
Michaels & Associates, LLC
11639 E. Wethersfield Rd.
Scottsdale, AZ 85259
480-614-8440 Local
877-614-8440 Toll free
480-614-2775 FAX
www.docntrain.com



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