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Re: Seeking counsel - yet another difficult work situation

Subject: Re: Seeking counsel - yet another difficult work situation
From: "Robyn Richards" <robynrrr -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 17 Dec 2004 04:48:32 +0000


Peter Neilson wrote:

Sounds to me like you are the manager or the director
of technical publications.
:)

Rise to the occasion, and
figure out what the next step is. You'll need to put
together a plan for the documentation, and show it to
the VP to whom you would like to report.
There's the rub. Not only is it impossible to plan (requirements change on a daily basis, sometimes several times a day), any requests to even discuss a process are ignored. I once requested that development changes be forwarded to me by email and told I was being 'harsh' - this despite the fact that in order to collect the infomration I needed, I would have to get a new build of a product daily and search for each change manually myself. This presumably was not 'harsh'.


The rest of
it is up to you. After you've made your case for what
has to be done, hire some good writers. There are
plenty of us right here in TECHWR-L ready to work for
you if only you'll lead us.
Were I in a position to hire, I would definitely be looking at TECHWR-Lers.

We'll even teach you how
to be a good boss and how to get those SMEs to answer
your writers' questions.
Thanks for the offers.



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Re: Seeking counsel - yet another difficult work situation: From: Peter Neilson

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