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Re: Book on Standard Operating Procedures & Policies?
Subject:Re: Book on Standard Operating Procedures & Policies? From:"Michael West" <mike -dot- west -at- oz -dot- quest -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 22 Apr 2002 09:52:20 +1000
> Approx. 3 weeks ago,I stumbled across an excellent discussion concerning
> the differences between policies and procedures.
Sara,
If you have access to Information Mapping materials, you will
find therein a very clear distinction between policies and
procedures. (Also between procedures and processes, which
some tech writers have even more trouble distinguishing.)
Michael West
Melbourne, Australia
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