TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I would suggest you ask specific questions about working style (secondary to
writing skills, but very telling). Even though the candidate may not have
worked as a technical writer, she/he must have worked somewhere.
For example, if 'Sally' worked at Second Cup, ask her to tell you about the
most difficult experience with a customer. How did she handle it? Was she
successful/what was the outcome? What would she do if she encountered a
similar situation in the future?
This kind of questioning gives you insight on how the person may deal with a
difficult co-worker/SME experience.
I also like process type questions. For example, if 'Bob' has some training
in technical writing (with some samples that you like), you can ask how he
researched his project. Ask about specific difficulties and how they were
overcome. Ask what he would do differently next time - it will help you see
if he learns from his mistakes.
DISCLAIMER: this is a huge simplification of the Behavioural Interviewing
technique. I am NOT any type of expert in this technique. My
company/co-workers are not affiliated with my comments on this list. Blah,
Hope this helps,
Manager of Product Information Development
barb -dot- einarsen -at- gnnettest -dot- com
v: 905 948 7527
f: 905 475 6524
Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**WEST COAST LOCATIONS** San Jose (Mar 1-2), San Francisco (Apr 16-17) http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.
Sponsored by ForeFront, Inc., maker of ForeHelp Help authoring tools
for print, WinHelp, HTML Help, JavaHelp, and cross-platform InterHelp
See www.forehelp.com for more information and free evaluation downloads
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.