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>Have other people encountered this problem? What have they
>done to resolve
>the situation? What can I do to persuade the developers to put
>their ideas
>to paper?
Oh, and one more idea, put their ideas to paper yourself. Keep a file of the
ideas, and distribute it from time to time to the appropriate people in the
company. Be modest, say you are just recording things you hear. As time goes
by, you will find several things happen:
1. The meeting summaries and informal "ideas" documents you distributed
mysterioulsy are getting actually implemented the way you thought they
should be.
2. Other people in the company will realize that documenting is a source of
power, and they will start doing it themselves.
3. People will appreciate what you do.
If those things don't happen, there are serious organizational problems at
your company. However, if you like working with the people because they are
nice and the job is fun despite the chaos, that's fine.
Rebecca Rachmany
Commercemind
PO Box 920, Kfar Saba 44109
972-9-7642000 x217
Mobile: 050-900600
rebecca -at- commercemind -dot- com