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Re: How do you document customized windows?

Subject: Re: How do you document customized windows?
From: Dan Roberts <DRoberts -at- ISOGON -dot- COM>
Date: Tue, 24 Aug 1999 16:21:31 -0400

well, the part
>    Enter the appropriate information, then click the Save Note button.
always annoys the user in me. I'm stuck here, wondering just exactly *what* information is appropriate, and in what form, and what my options are, and all sorts of nosy user questions. Especially if the fields are less than crystal clear.

can you maybe give a subtopic of some sort that explains the "appropriate info" using the default text, as shipped by the vendor. And then in the admin part of the doc explain how to replace the information supplied by the vendor with information created by the client?

Dan Roberts
droberts -at- isogon -dot- com

> -----Original Message-----
> From: Michelle Vina-Baltsas
> [mailto:Michelle_Vina-Baltsas -at- US -dot- CRAWCO -dot- COM]
> Sent: Tuesday, August 24, 1999 4:05 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: How do you document customized windows?
>
>
> Hi again,
>
> I'm currently writing an HTML help file for a software
> product that can be
> customized based on client specifications.  Text box labels,
> required fields,
> and forms, etc. can all be changed by the clients account
> manager. My dilemma
> is... how to document an application that could potentially
> look different for
> every client?  I've added a disclaimer statement to the help
> file alerting them
> that their screens may look different, but thought you might have some
> interesting experience with this sort of scenario. This is a
> rough example of
> what I'm proposing:
>
> To add an adjuster note, follow these steps:
>
>    From the Claim Summary sub-form, click Adjuster Notes. 
> The Adjuster Notes
>    list appears.
>    Click the Add Note button. The Adjuster Notes sub-form appears.
>    Enter the appropriate information, then click the Save Note button.
>    Click the Cancel Add button to close the sub-form without
> saving the note.
>
>
> Any suggestions?
>
> TIA,
> Michelle
>
>
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