Comprehensive Indexes?

Subject: Comprehensive Indexes?
From: Jed Clark <jed -at- AUTOSIM -dot- COM>
Date: Thu, 7 Jan 1999 08:49:22 -0700

Our company develops a simulation product that is highly customizable. The
product has now grown to the size where we have decided to produce two
manuals:

1. A user guide
2. A customization guide

We feel we've divided the information between the two guides intuitively.
However, we are concerned that our user's will not be able to easily find
information if they look in the wrong guide. Here's what we think the
options are:

1. Each manual has it's own index. The user's would be required to learn in
which guide they should look for information.
2. Several key terms are indexed in each guide that say to see the other
guide without referencing a specific page number.
3. Make the guides a two volume set with continuing page numbers so the
index can be completely comprehensive.

Has anyone else faced a similar decision? We're not sure which method of
indexing/organizing the information will be most useful for our readers.

Thanks,
Jed
**********************************
Jed Clark
Technical Writer
AutoSimulations
655 Medical Drive
Bountiful, UT 84010
801.294.1461
jed -at- autosim -dot- com <mailto:jed -at- autosim -dot- com>
**********************************

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