Usability and Tech Writing

Subject: Usability and Tech Writing
From: Barb Ostapina <Barb -dot- Ostapina -at- EXPERIAN -dot- COM>
Date: Tue, 10 Nov 1998 13:00:19 -0500

I see and hear a lot about the value of software usability -- having it,
testing for it, and so on. And I'm not disputing its value in the least.
But, I have trouble bringing it to a practical level in *my* work as a
technical communicator. How do you (Marni and anyone else) *apply* what
you learn in a usability training session to your day-to-day technical
communication tasks?
barb -dot- ostapina -at- experian -dot- com
...speaking only for myself

mbarilone -at- PRIORITYCALL -dot- COM on 11/10/98 11:25:52 AM

Please respond to mbarilone -at- PRIORITYCALL -dot- COM

cc: (bcc: LOMBMML Ostapina Barb/Lombard/Metromail)
Subject: Re: Feedback on Product Usability course in MA?

I took that course and I LOVED it.
It is very specific on software usability.
These people are brilliant.
I now attempt to see them whenever the speak (most recently at the
InterChange Conference here).
They really have the knowledge, experience and enthusiasm.
I recommend them highly.
No. I don't work for them.

Marni Barilone
Sr. Technical Writer

From ??? -at- ??? Sun Jan 00 00:00:00 0000=

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