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Subject:Re: Training and documentation From:"Weissman, Jessica" <WeissmanJ -at- ABACUSTECH -dot- COM> Date:Tue, 3 Nov 1998 16:58:27 -0500
When I've done standup training on software, I make sure to show the users
the help system as part of the training. In the few cases where the client
is distributing printed documentation to all users, I make sure we look at
But training materials aren't the same as documentation. They focus on
exercises rather than on the more complete presentation found in
When I've based a class on a series of slides (rare for me but common for
other trainers), the slides form a kind of training outline. But the order
in which I train the skills or components varies a lot from the order in the
manual. Of course if the manual includes a tutorial component, that may
well be so similar to the training that there's no need for extra training