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Subject:Re: ISO 9000 From:Gord Deyo <DeyoG -at- ITLS -dot- COM> Date:Thu, 18 Jun 1998 10:19:40 -0400
> However, implementing ISO is very difficult. Most people within an
> organization define their worth based upon how much "inside" knowledge
> they feel they have about how things are done. So knowledge of
> procedure is turf. And people will fiercely defend "their" turf -
> they
> will attack anyone who trys to learn procedure that they feel they
> alone
> know.
>
> As the result of the above, most ISO 9000 efforts are really just
> meaningless "paper-chase" efforts. The primary purpose of which is
> for
> the company to be able to claim that they are ISO 9000 certified and
> therefore get big-buck contracts for which certification is a
> prerequisite. Actually, most managers know this at the onset of the
> project. And the seek out ISO 9000 project members who are at root
> "paper-chasers".
>
>
>
I wouldn't worry about it too much. ISO 9000 is nothing more
than another QC fad, just like TQM was in the 80s, and SPC was in the
70s. It won't last. Some bored consulting company will come up with
something new and improved.
