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Subject:Re: What's important From:Sella Rush <SellaR -at- APPTECHSYS -dot- COM> Date:Mon, 23 Jun 1997 16:25:32 -0700
Number one for me: think about the audience. It will help them in
their own writing, but more important (!) these people will (hopefully)
be working with a tech writer. I've noticed it really makes my job
easier when the people I'm interviewing are already thinking along these
lines. For 2 reasons: they provide valuable information without
forcing me to dig, and they understand why I'm asking certain types of
questions. (I really hate that response: "why do you want to know?"!).
It's helpful to do exercises on this: to think about who an audience
will be and what they want to know, to stop writing for themselves, and
to realize that there's a good reason for clarity, which is not always
simplification.
++++++++++++++++++++++++++++++++++
Sella Rush
sellar -at- apptechsys -dot- com
Applied Technical Systems, Inc. (ATS)
Bremerton, Washington USA
Developers of the CCM Database
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