Re: Please Help: Charging for Softcopies

Subject: Re: Please Help: Charging for Softcopies
From: Jane Bergen <janeb -at- ANSWERSOFT -dot- COM>
Date: Mon, 7 Apr 1997 16:38:31 +0000

On 7 Apr 97 at 17:29, Tammy Sudol wrote:

> I recently sent this message to the list but received no responses.
> I'd like to try once again as I'm really in need of some sort of
> rule-of-thumb as to what is acceptable.
> I'm wondering what the basic rule-of-thumb is for charging for
> softcopies?

Hi, Tammy,

I do remember seeing your original post, but my reaction was ...
"Softcopies of what?" Are you talking about documentation? If so, are
you selling a file copy of the documentation separate from the
purchase of the software? How big is it? What will the user do with
it? How are you marketing it (web site download, etc.)?

One of the reasons you may not have received many responses is that
this might be a marketing "thing" and few tech writers get involved
with the pricing issues.

Not a good answer....but at least a response.

Jane Bergen

Jane Bergen, Technical Writer
janeb -at- answersoft -dot- com
AnswerSoft, Inc. Dallas, TX

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