Re: on-line help tools - question

Subject: Re: on-line help tools - question
From: Deborah Meltzer <deborah -at- STARQUEST -dot- COM>
Date: Wed, 18 Dec 1996 13:59:58 PST

Hello fellow techie,

I have sent mail at an earlier time extolling the virtues of Forehelp and
unfortunately cannot seem to locate that mail to resend, and do not have the
time or brainpower to repeat all of it here at this time. I will just
mention for now that besides being one of the most easy authoring tools to
get up and running on that also offers powerful, sophisticated features,
Forehelp provides a very easy method of compiling to both win3.x and win95
from the same file. You can also convert to HTML and back again. Hope this
is of some benefit to you. Forehelp is a product of ForeFront
(1-800-357-8507). No, I don't work for the company; I've just been extremely
happy with their product AND their technical support.



At 04:43 PM 12/18/96 +0000, w -dot- schoo -at- NOLDUS -dot- NL wrote:
>Dear fellow technical writers,

>Just one question for you which probably has been asked may times
>before. But until now our company has not used a real on-line help
>tool. And we have to switch to one. I know there is a lot of
>knowledge on this list and would like to use this knowledge. Because
>of the fact that this topic has been discussed many times before, I
>would prefer replies to my own e-mail address (w -dot- schoo -at- noldus -dot- nl).
>Thank you very much in advance.

>Here is the question:

>Up to now we have been using an on-line help authoring tool with not
>much tricks. This means that we have a very simple on-line help with
>mostly just text, some icons and ofcourse all the abilities to jump
>to other screens. But we are now looking for an on-line help
>authoring tool that gives us more possibilities. I have heard of the
>fact that you can use Word for that but do not know what it can do
>exactly. I have also heard of Robohelp. But is that a tool that can
>do it all? We have to make on-line help for Windows 3.1(1) as well as
>Windows 95. I hope someone can give me advice. If you have any
>questions, I am very willing to answer them, I am very willing to
>learn more about this topic.


>Wineke Schoo
>Technical Writer

>Noldus Information Technology b.v.
>Costerweg 5
>P.O. Box 268
>6700 AG Wageningen
>The Netherlands

>Phone: +31-(0)317-497677
>Fax: +31-(0)317-424496
>E-mail: w -dot- schoo -at- noldus -dot- nl

Deborah Meltzer
StarQuest Software, Inc.
email: deborah -at- starquest -dot- com
voice: 510/704-2554

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