Re: Job Opening-St. Louis, Missouri

["Mayberry, Louise" <LOUISEM -at- CRONUS -dot- AIINET -dot- COM>]

Thank you for allowing me to submit my information.  As attachments do not
always transmit intact, I will also send a snail format.

Louise Mayberry
148 Buckeye Circle
Columbus, Ohio  43217

Hilco Technologies, Inc.
3300 Rider Trail South, Suite 300
St. Louis, MO 63045

Dear Human Resources,

Your advertisement on the Techwr-L listing prompted me to submit my resume
to you.  I am interested in relocating to your area and would like to talk
to you about the possibility of contributing my talents to your
organization.  I will mail a hardcopy as well as sending you this electronic
file.

My educational credentials include a Magna Cum Laude BA from Capital
University in Columbus, Ohio in Professional Writing and Computer Science
and a Mechanical Engineering Technology degree from Kent State University.
 My verbal, written, and technical comprehension skills are well documented
and can be verified through my personal references.

My previous experience includes five years writing and editing software
training and user technical reference manuals for the accounting and
manufacturing environment using SYMIX software.  My experience also includes
organizing their documentation department and supervising up to six
technical writers.  Working as a team, we created the department style guide
and file nomenclature system still in use, as well as 22 manuals in four
versions of the software.  I have also completed projects documenting mining
equipment, sand shell core foundry equipment, computer hardware peripheral
equipment and telecommunications switching equipment.

 My exposure and knowledge of computers and software could also be an asset
to you.  I have learned Word for Windows, Ventura, Pagemaker and FrameMaker
and used them extensively to produce camera ready copy for printing the
manuals.  I have recently begun on-line documentation preparation for the
telecommunication industry and worked with HTML tagging processes for the
Webb Internet.  My graphics interface includes CorelDraw 4.  My experience
also includes Excel and  Lotus 1,2,3.  CD-ROM technology is also familiar to
me.  I was the Spanish liason when I worked at Dow Chemical and would need
to brush up on my vocabulary to become fluent.

I would appreciate the opportunity of explaining to you in a personal
interview how my talents could help your company.  Rather than be so bold as
to say that I will call you, may I suggest that you phone me at your
convenience to arrange for a personal conversation?  My home phone number is
(614) 491-3012 if you have any questions.

Thank you for your time and consideration.

Sincerely,


Louise Mayberry


Louise Mayberry
148 Buckeye Circle
Columbus, Ohio  43217
Phone (614) 491-3012

OBJECTIVE

To utilize my intuitive reasoning, problem solving, and technical skills to
help improve the bottom line profits of a progressive company.

CAREER SUMMARY

technical writing, documentation management, computer programming, inventory
control management, purchasing, quality control, color analysis, research
laboratory management, test method development, polymer composite
research/development, fiberglass construction design/testing, chemical lab
testing, cost accounting, computer-based training, video productions, food
industry testing, metal fabrication

EDUCATION/HONORS

Associate Degree - Kent State University in Mechanical Engineering
Technology
BA Degree - Capital University in Professional Writing/Computer Science  3.7
gpa

TECHNICAL SKILLS
Applied Innovation Inc.

 Technical Writer
 -- produced technical release notes and user reference manuals for
telecommunication
  switching alarm processing equipment.
Symix Computer Systems, Inc.
                                                  Technical Writer/Manager
 -- organized documentation department for computer software company
 -- produced 23 user reference manuals, 16 training manuals  and 5 special
project
   manuals
 -- created documentation for modified customers
 -- organized electronic files and masters for software user reference
manuals
 -- edited and wrote SYMIX software user reference manuals explaining
computer software
   for manufacturing and accounting programs
AT&T Technologies, Dublin Training Center
                                              Technical Writer
 -- assisted in course development for 5ESS international department AT&T
   telecommunication switching products
 -- edited video scripts and films for teletraining courses at AT&T
 -- completed Instructional Development courses through AT&T
 -- wrote course test evaluations and course student instruction handbooks
for AT&T
   Dublin training Center training courses for telephone and computer
equipment
 -- created Computer-Based Training courses in Pilot and UNIX authoring
language

EPRC

               Coordinating Engineer
 -- designed and built first all fiberglass building in the world in
Jefferson, Ohio
 -- supervised construction crews, office personnel

Louise Mayberry Resume Page 2

Morrison Molded Fiberglass Companies
                                          Assistant Lab Manager
 -- designed fiberglass R&D testing laboratory, trained and supervised
technicians
 -- used SPC to identify and correct production variations in color
concentrate facility
 -- researched improvements in plastic parts regarding physical appearance,
property
   strengths and weathering characteristics
 -- designed production testing lab for fiberglass matched-metal molded
facility, set up
   testing procedures for production lab and research lab; trained and
supervised lab
   technician for plant lab

Vacuform

   Quality Assurance Manager
 -- created and taught P.A.C.E. quality training courses (Product Assurance
for
   Customer Excellence) for all levels of plant and office personnel
 -- worked with purchasing departments to improve incoming quality of
purchased supplies
   in sign, packaging and fiberglass industries
 -- monitored plant production quality and improved standard shipping
packaging

Dow Chemical Granville Research Center
                                                  Lab Technician
 -- set up global uniformity testing/documentation program at Dow Chemical
test labs
 -- developed computer programs in research laboratory for test data
 -- wrote test methods and technical data reports for film, foam, fiberglass
and color
   concentrate facilities for both domestic and international needs
 -- wrote computer programs for Hewlett Packard equipment to speed processing
of test
   data from international uniformity testing program
 -- managed and supervised QC labs in film and foam, and fiberglass
industries, both
   domestic and international; created and taught quality training classes
 -- evaluated test data to ascertain compliance with accepted testing
standards for ASTM
   and SPI methods
 -- set up and monitored Global test uniformity programs in film and foam
industries
 -- trained production and R&D technicians for testing labs in fiberglass,
film and foam and
   color concentrate facilities
 -- hands on experience with standard lab equipment for qualitative and
quantitative analysis
   of chemicals, film, foam, fiberglass (hand lay-up, match-metal  molded,
RTM, injection
   molded) and thermoplastic color concentrates
 -- used GC, Infra-red, electron microscope equipment in chemical facility
for gas analysis
 -- coordinated global uniformity testing program in international labs for
Styrofoam and
   Ethafoam testing
 -- managed and organized QC labs in 24 hour color concentrate production
plant
   for thermoplastic production facilities

References available on request.