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I've just been given a new responsibility - - developing
training materials for our telecommunications products.
We will use these materials in a classroom setting
for training various customers, resellers, and tech support
persons. I've looked through all my old STC journals for
ideas without much success.
I'd like to ask from you:
1. Recommendation for help (books, PICs, examples,etc.) on
writing training documents.
2. Suggestions for innovative, successful formats.