Re: Explaining what we do

Subject: Re: Explaining what we do
From: Robert Plamondon <robert -at- PLAMONDON -dot- COM>
Date: Tue, 30 May 1995 06:42:10 PDT

>In general, we are looking for something besides
>hearsay and personal experience, something that will help "prove"
>that the normal way for software companies to work is through
>teamwork among members of a group, some of whom have engineering
>expertise, some writing expertise, some other expertise, etc.

Have them field the technical support calls for a few weeks. That
will make a believer out of anyone.

-- Robert

P.S. It also makes the customers more "real" to the programmers, which
is a Good Thing.

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