Re: A Test to Select Competent technical Writers

Subject: Re: A Test to Select Competent technical Writers
From: "Robert W. Jones" <shaka -at- NETCOM -dot- COM>
Date: Fri, 3 Mar 1995 18:21:36 -0800

On Fri, 3 Mar 1995, David Dubin wrote:

> In reply to shaka @ netcom.com on:
> >Mr. Dubin are you a test expert? Any lawyer worth his or her salt would
> >eat you alive in court. Do you have any professional training in test
> >theory, practices and methodolgies? Do you have any academic training in
> >such a science? Have you published any such papers in said science? Are
> >you aware of the Federal laws and regulations regarding preemployment
> >testing?

> I would not consider myself a test expert. However, with over 18 years
> experience as an instructor, trainer, classroom teacher, and honors graduate,
> I do consider myself a subject matter expert and, therefore, competent to
> create and analyze a simple test which is designed to test the ability of the
> "writer" to read and understand a simple instruction set and to organize a
> set of topics into a structure that makes sense to others.

You are an expert at your craft, but you are not a test expert and that
is what gets a lot of companies into trouble. I will not list the number
of companies that had good intentions but bad tests and lost their
test/cases in court. This happened to the city of Atlanta I think.


> Your reply makes an automatic assumption that any test, if not created,
> administered, and analyzed by an expert in testing is invalid. Any subject
> matter expert is able to test an individual to determine that individual's
> subject matter expertise without the fear of looming litigation or the
> torture of torts. Were this not the case, every teacher, instructor, trainer,
> or prospective employer would be hauled off into court for impersonating a
> psychologist or other testing expert.


I made my judgment based upon your statements. The credentials, training,
statements, publishings and yes the career of an expert is subject to the
review of his or her peers. If we did not have such a system every Tom,
Dick and Sally could pass themselves off as an expert. In California,
teachers must take a state and expert approved test to teach. All
approved teachers are registered in a data base. You make a good case for
lawyers and law suits if you do not consult an expert. It makes your
test/case less likely to be challenged in a law suit. Every test should
be subject to the review your company and an ouside expert.



> The federal regulations provide that, if the test does not bias a "protected
> group", if it is relevant to the prospect's employment duties and
> responsibilities, and if it is not the single factor in the determination of
> employment, the test is not in violation. If one hires technical writers to
> write software, hardware, and communications documentation; and if the
> writer's ability to present information in an ordered, procedural, and
> logical manner is key to the success of the position and department; and s
> ince my background and training is in this field, I really think that a
> lawyer would find me very unappealing as a dish. But thank you for your
> concern.

You may be an expert in the field of writing manuals, but you
are not an expert at creating tests based upon your statements.


>
> I do agree with your basic premise, however. If tests are not designed and
> executed within the scope of the law, a candidate could have reason for
> recourse.

> David Dubin
> This has been one man's opinion, yours may vary with mileage, age, or
> disposition.


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