Re: Common/Difficult Problems

Subject: Re: Common/Difficult Problems
From: "Sara K. Brown" <sara -at- INTERCON -dot- COM>
Date: Thu, 2 Mar 1995 13:38:33 -0500

> My most difficult problem is with communication. I am=20
> habitually not-informed of decisions and changes that directly affect=20
> my ability to do my job. My problem is not with the engineers or with=20
> the testing department-- these people have a formal mechanism in place=20
> to announce product changes, and are really great about keeping me and=20
> the other writers up to date on developments.=20
> =20
> The problem is with their respective managers, who seem incapabable of=20
> the following thought: "Gee, if we're going to change that=20
> [schedule, feature, market, decision, whatever], somebody ought to=20
> tell Documentation." I find out about a lot of things after the=20
> fact. Sometimes WAY after the fact.=20


Ditto!


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