TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: training (films, or anything else) From:Elaine Winters <ewinters -at- NETCOM -dot- COM> Date:Tue, 6 Sep 1994 13:15:10 -0700
Whenever I'm asked to provide information about anything, I
do a rather standard needs analysis. It gives me what I need
to know about the audience, how they will use the information,
and the environment.
Then, I set out to do a task analysis of the actual 'stuff'
that's going to be communicated. All along the way I'm talking
to people and gathering information.
By the time I'm actually writing a script I know a lot about my
client, my audience (including the culture), and the expectations
of both.
This approach serves me in every medium; tutorials (on line or on
paper, video/film, and interactive CD-ROM.
-------------------------------------------------------------------------
E. Winters: Principal Program Facilitating and Consulting
Instructional Design * Interactivity * Cross - Cultural Communication
_________________________________________________________________________