ISO 9000 video

Subject: ISO 9000 video
From: Bonni_Graham_at_Enfin-SD -at- PROTEON -dot- COM
Date: Thu, 10 Feb 1994 11:54:00 EST

Text item: Text_1

I'm now accepting advance orders for the ISO 9000 video (SDSTC's
February meeting). Neal Fischer provided some very interesting
statistics (did you know that 47% of those who fail to get
certification do so because of poor documentation -- usually because
they didn't hire writers to do it?) and a lot of insight into the
certification process.

I haven't seen any interest yet -- don't tell me y'all don't want this
after all the discussions I've seen about ISO 9000 on this list! ;)

I need to know how many copies of the tape to make, so send those
requests to my email address exactly as it appears in my sig. As I
mentioned earlier, some gateways are truncating my address, so don't
just use the reply function -- it may not get to me (sorry :( ).

Bonni Graham |
Technical Writer | Most software is run by
Easel Corporation, ENFIN Technology Lab | confused users acting on
Bonni_Graham_at_Enfin-SD -at- relay -dot- proteon -dot- com | incorrect and incomplete
President, San Diego STC | information, doing things
| the designer never expected.
NOTE: apparently my email address needs |
to be typed exactly as it appears here, | --Paul Heckel, quoted
punctuation and all, or the system gets | by William Horton
upset. |

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