TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:The liability issues of documentation From:James Conklin <James_Conklin -at- JJCONKLIN -dot- MB -dot- CA> Date:Sat, 5 Feb 1994 18:00:38 -0600
I recall reading an article in Intercom or Technical Communication within
the last three or four months that cited some stats about liability
settlements involving documentation. Can anybody tell me which issue of
which publication this article appears in?
The article cites a settlement in the 1980s, when the John Deere company was
ordered by the courts to pay an award of ???? to a customer who was injured
because of poor product instructions.
Can anybody steer me toward additional information on this subject? I am
especially interested in sources that provide information about the
circumtances leading to a liability award, and the amount of the settlement.
Answer me here, if you think your information will interest others, or
answer me directly at James_Conklin -at- jjconklin -dot- mb -dot- ca