Re: Content Management ... was RE: Tools

Subject: Re: Content Management ... was RE: Tools
From: Nina Barzgaran <nina -dot- barzgaran -at- barzgaran -dot- at>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 10 Dec 2020 13:46:37 +0100

Hello All,

I appreciate this discussion and its precision, kudos @Helen and @Robert.

I agree with Helen as well as Robert to some extent, and also not altogether:
* Confluence+plugins just is more apt to create issues with more complex tasks for technical documentation. That does mnot make it useless. It does also not mean this is sure to happen to anyone. But lots of people in the Atlassian community faced similar problems. Yet, that's not 100%, of course...

* @Robert, I think it's a little daring in your case to state something like ~ ...'saying k15t tools have problems I know they do not have'...
I can confirm Helen's experience in the setup I worked in recently: our use case and the ways we needed to use several plugins to include workflows, versioning, a corporate design for the viewport and the same for exports to PDF, which is not straightforward; persistent URLs, etc... made it a pain.

! Important !
Let's remember what we all know and agree upon so far:
**You need your requirements and your specification of your use case in place in order to decide which tools or toolchains fit your needs.
When you test and use them successfully, fine.**

If not, after some time you may find that maintenance and upkeep of even the smallest, most everyday-tasks takes far more time than it would need - and has needed otherwise - it may be time to move on...

Regards
Nina

Am 10/12/2020 um 01:44 schrieb Robert Lauriston:

I'm not advocating for any particular tool. It's typically a lot of
work to figure out which sucks least. Anyone who advocates any tool
without a detailed list of requirements is irresponsible.

I'm just objecting to your insistence that the K15t toolchain that
worked great for me has problems I know from experience it does not
have. Like FrameMaker, Flare, custom DITA systems built on CCMSes, and
every other authoring toolchain, it certainly has other flaws and
limitations that make it a wrong or bad choice for the majority of
people.

My last client was HP, ten years ago. Since then I've been full-time
at two enterprise software companies.

On Wed, Dec 9, 2020 at 3:40 PM Helen OBoyle <hoboyle -at- gmail -dot- com> wrote:
I appreciate you offering solutions that don't address my issues, but they still don't address my issues and the repeated advocacy of any particular tool for situations for which someone has stated it is not suited ...
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Nina Barzgaran, M.A.
Technical Communicator
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