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Subject:Re: "How to Write a User Manual" From:Thorsten Konersmann <tk -at- documentation -dot- engineering> To:Julie Stickler <jstickler -at- gmail -dot- com> Date:Tue, 8 May 2018 20:36:25 +0200
Maybe tells something about who they think their customers are and what their customers know about tech writing.
Itâs a Russian company. I donât know anything about the status of our field and profession in Russia. In some parts of the world, our field and profession are less established and are usually practiced by non-tech writers compared to the US and Europe, e.g. Asia AFAIK. Maybe, on the other hand, tech writing in Russia is perfectly on a par with tech writing in the US and Europe. Please correct me, dear Russian colleagues! :-)
Maybe, tech writers are simply not their target audience (for any number of reasons) but software developers are, who must do a tech writers job and are looking for tool. They explicitly mention software developers in their about page.
In my German/European bubble, I haven't heard of clickhelp before nor of most of their customers listed on their website.
> On 8. May 2018, at 20:03, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
>
> "Write
> At this stage, the actual technical writing is done."
>
> Written by someone who is definitely NOT a technical writer!
>
> On Tue, May 8, 2018 at 9:17 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com <mailto:ccardimon -at- m-s-g -dot- com>> wrote:
>
>> Greetings,
>>
>> What are your thoughts on this article:
>>
>> https://clickhelp.co/clickhelp-technical-writing-blog/how-to-write-a-user-
>> manual/
>>
>> Cordially,
>> Craig Cardimon | Senior Technical Writer
>>
>>
>>
>>
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